Reach customers everywhere they are!
Transform your business. Engage audiences, accelerate sales or bookings and drive better customer support outcomes with a Social Phone.
Use over 30 Social Messaging apps on one phone
Increase your reach and increase your profits.
Tablet with handset
Order a Social Phone to bring messaging and calling into one place.
Capture leads
Embed a subscribe button on your website to build your contact list.
Send messages
Use our app to take bookings or schedule news and promotions.
Social messaging
Build relationships - Respond instantly to incoming messages.
Social calling
Attract new customers - encourage engagement with new customers.
Social video calls
Increase sales & Bookings - show-off or demo your products.
A Better Way to Connect with Customers
Treat every moment with a customer as an opportunity to build a relationship. With Social Phone, you can chat with people on their preferred channel through a customized experience that’s quick to implement.
Customer Service
Offer efficient, seamless customer support through conversations. Improve customer satisfaction and lower your service costs with automation.
Promotions
Create promotions that links to a messaging provider to start conversations with potential customers. Re-engage existing customers with personalized offers and recommendations that they choose to receive.
Selling
Drive incremental sales by building shopping experiences within messaging conversations. Sell to audiences new to e-commerce with simple and convenient buying experiences.
Notifications
Share appointment availability, reminders to reduce no-shows and relevant messages to customers that have opted in. Increase engagement and awareness with product recommendations and updates.
Why Businesses Choose Social Phone
80%
of adults agree messaging is a quick and easy way to communicate with a business.
175M+
people message a business account everyday on messaging apps.
75%
of adults said “I want to be able to communicate with businesses in the same way that I communicate with friends and family through messaging.
85%
of consumers agree interacting with a business via messaging apps build relationships with a business.
Built with the small business owner in mind
Connect with your customers and showcase your products from an easy to use platform and phone.
Build Relationships
Respond instantly to incoming messages, assist sales and manage your customer communication.
Increase Sales & Bookings
Make appointments and transactions easier with special features that help you showcase your products and services, set prices and share items with customers in just a few taps.
Attract New Customers
Drive the discovery of your business and encourage engagement with new customers to help grow sales.
Keep your business top of mind
If you make it easy for customers to connect with your business on messaging apps that they already use, you can drive marketing, sales and support outcomes with two-way conversations that engage across the customer journey, and create memorable experiences.
You’re in good company
We resolved 70% of enquiries through messaging apps
Now, we fully resolve about 70% of customer inquiries through messaging apps, without needing to escalate further or open a ticket. In less than one year, we've seen a 40% cost savings in operating the call center. With those resources freed up, we've deepened our focus on the quality of customer experiences.
Carol Shaw, — Beautician
We built trust and confidence amongst our customers
Social Phone is a powerful platform to build trust and confidence amongst our customers. The convenient channel plays an indispensable role in our customer care functions along with setting a high conversion rate.
Peter Morgan, — Stylist
It allowed us to create closer customer ties
Being connected to the public in real time with Social Phone allowed us to create closer customer ties. Social Phone helps us take care of our customers’ needs so they feel confident in their booking. The QR Code and connect buttons, shared across our social media and website, help us ensure our clients trust our brand.
Emily Campbell, — Makeup Artist
Customers were 10 times more likely to make a booking
Our customers had a clear preference for messaging app, which averaged a 57 percent clickthrough rate. Customers who visited our website from a messaging app notification were 10 times more likely to make a booking. We've seen £20,000 in bookings attributable to social messaging during our Black Friday campaigns, with an ROI 10 times higher than our conventional channels.
Michael Thompson, — Salon Owner
We saw 30% of customers go from browsing to buying
We know our customers are busy people, and when we opened up the opportunity to shop with us through WhatsApp, we saw 30% of customers go from browsing to buying.
Anna James, — Nail Technician